This workshop aims to develop trust and cohesion, and to give participants a better understanding of their role as a team member.

It will look at the key elements of teamwork, how teams evolve and how to balance your needs against those of the team.  It will use diagnostic tools to assess the overall health of your team, to identify the barriers to real teamwork, and suggest some strategies for moving forward and overcoming barriers.

It also addresses how teams can adapt in times of change and build greater resilience.


By attending this program, participants can expect to be able to:

  1. Assess your own team’s effectiveness & stage of development
  2. Identify ideas to help improve your team’s productivity
  3. Review group problem solving & decision making techniques
  4. Discuss barriers to team performance & working in times of change and challenges


One day


Pre-Workshop: Teamwork Effectiveness Survey


Session 1: Teams in the Workplace


  • to review how and why teams are used

Key Points:

  • overview of workshop & quick introductions
  • strategic advantages of teams
  • what constitutes a good team – roles and responsibilities
  • team types and applications
  • assessing your own team’s effectiveness (pre-workshop survey results)

Session 2:  Individuals in Teams


  • to identify team roles, behaviours and cohesion

Key Points:

  • group problem solving & decision making
  • generating ideas and options
  • securing team ‘buy-in’
  • team roles & work phases

Session 3:  Team Processes


  • to explore working procedures and team leadership principles

Key Points:

  • stages of team development
  • typical behaviours at each stage
  • leadership styles appropriate to each stage
  • principles of situational leadership
  • analysing the stage of your team

Session 4:     Adapting to Change


  • to overview change principles and common responses

Key Points:

  • explore changes impacting the APS and NMI
  • identify competencies for managing change
  • identify your primary change management challenges
  • explore types of and modes of change
  • identify appropriate change management tools and techniques
  • discuss personal responses to change
  • building resilience in a period of change

Session 5:  Teams in Trouble


  • to identify signals of conflict and resolution strategies

Key Points:

  • types and levels of conflict
  • nipping conflict situations early
  • danger signals that lead to team crisis
  • Group Think and personal defence mechanisms
  • Games People Play
  • developing trust, openness and commitment
  • resolving conflicts – an introduction

Session 6:   Action Planning


  • to prepare draft action plans for future

Key Points:

  • ideas for improving team performance
  • drafting team effectiveness plans
  • implementing new ideas & skills in the workplace
  • summary and close of course


The course uses a mixture of learning activities. Presentation of key principles, syndicate groups to discuss ideas, various problem solving exercises, checklists and quizzes, and a practical workbook for follow-up after the course. The pace will be fast and fun, focusing on those areas of need that are identified by the participants in the introduction of the course.



Posted on

February 6, 2017