Creative ideas for solving complex and ambiguous problems. Managers are are often challenged to improve productivity and enhance work relations. This course focuses on the managerial thinking required to meet the challenges.

Learning Objectives

This workshop will establish ideas that the learners can use to:

  • achieve cost savings
  • improve communications between departments
  • introduce new efficiencies and improve planning
  • manage teams and communication within them
  • enhance innovation & capacity to manage ambiguity
  • convert ideas into action


Session 1: Management Thinking
Session 2: Improving the Management of Work Interactions
Session 3: Improving the Management of Complexity & Ambiguity
Session 4: Work-based Project

Participants encouraged to apply the tools in their own work situation

Target Audience

Executive managers and directors, and those managers tasked with introducing new work processes and initiating complex projects.


Two days (9.00am – 5.00pm) plus coaching

Maximum Participants



Posted on

February 22, 2016