Managers are being called to be more productive, reduce costs, increase outputs and steer their teams through uncertainty. In addition to planning & executing the changes, managers must engage with all key stakeholders, display excellent leadership and communicating well. Sometimes, the stress and pressure can erode some of the critical skills.

This workshop looks at helping manage your own resilience, and how managers can help their teams, particularly those staff members who are struggling.

Learning Objectives

  • Explore what resilience is
  • Discuss how resilience links to individual wellbeing
  • Identify practical steps to build and maintain resilience in yourself and others


Session 1: What is Resilience?

This session is similar to the staff resilience workshop and explores:

  • What is resilience?
  • What are the key factors?
  • Physiology of Stress and Resilience
  • Resilience Traits
  • Managing Emotions
  • Developing a focus and a balanced life
  • The session is punctuated with self awareness activities and techniques to notice and manage the stress response as it arises

As per the staff workshop, the managers will develop their own resilience and self care plan so that they can model and even discuss self care with their staff and help embed key behaviours as part of the workplace culture.

Session 2: Fostering Resilience

The second session focuses on the signs and symptoms that indicate a staff member is experiencing stress and how to notice them.

  • We draw on the Neuroleadership model by Dr David Rock to discuss management strategies to mitigate the risks associated with stress.
  • The participants discuss risks that increase the likelihood of stress leading to longer term psychological issues and poor morale.
  • The participants explore strategies to counter balance these risks with protective factors/ strategies to build the environment for employee resilience especially mindful of high stress periods.
  • Part of this discussion will be revisiting the principles of good management and employee engagement.
  • We explore strategies for how to approach and engage with a staff member that is exhibiting the signs that they are struggling. This will also involve revision of effective listening skills. We will also engage in a discussion about what resources are available to staff members both within and external to the organisation. (This session will use the Mental Health First Aid Model)
  • The session will draw on the organisational policies and procedures for the psychological health and safety in the workplace and revisit relevant legislation (DDA and WHS).
  • The final part of the day is action planning for what managers can do as a management cohort to support each other and their staff and build a resilient workplace.

Target Audience

Team leaders and managers of high pressured teams


One day

Maximum Participants

16 – 18 participants
Individuals are invited to discuss one-on-one coaching in these areas.


Posted on

February 22, 2016