Management Thinking Tools

Creative ideas for solving complex and ambiguous problems. Managers are are often challenged to improve productivity and enhance work relations. This course focuses on the managerial thinking required to meet the challenges. Learning Objectives This workshop will...

Professional Writing Skills

“Writing is an instrument for conveying ideas from one mind to another. The writers’ job is to make their reader understand their meaning readily and precisely.” – a quote by Sir Earnest Gowers (“Plain Words”) No matter where a person begins their working...

Adapting to Change

This program aims to develop your ability to cope with change. It draws on change management theory to identify the key challenges facing individuals in times of change and suggests strategies for dealing with it at a personal and team level. Though it is not...

Negotiation Skills

Negotiation skills are important in any business activity. Success is reflected in the bottom line outcome and the individual negotiator’s reputation. For negotiators to be successful, they need to have confidence, skill and careful planning. Training in negotiation...

Harnessing Conflict

Conflict often appears in our work and home life. How well it is handled will have an impact on all future dealings. Because of our experiences with conflicting situations, we often develop particular styles or methods for resolving them. Some approaches will work...